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Technical support doesn't work!

technical support

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#1 CriticalHeal (Elgore)

CriticalHeal (Elgore)

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Posted 03 February 2018 - 08:31 PM

Whenever I try to send message I am getting mail from yahoo agent with text "Sorry, we were unable to deliver your message to the following address.

1
550: 5.1.1 The email account that you tried to reach does not exist. Please try
5.1.1 double-checking the recipient's email address for typos or
5.1.1 unnecessary spaces. Learn more at
5.1.1  https://support.goog.../?p=NoSuchUser¬†p4si1420127iod.57 - gsmtp "
 
That's why I am unable to get help from TS, when I really need it!
 
P.S. If I try to open new TS ticket I don't get reply with it's tag.

Edited by CriticalHeal (Elgore), 03 February 2018 - 08:50 PM.


#2 Enya

Enya

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Posted 03 February 2018 - 09:30 PM

Indeed, there are certain issues with the email related to the support system. We are getting your reports, both from the website and from the game, but the support's responses are not sent. We are trying to deal with the issue. Thank you for your report.


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