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linked email problems


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#1 Amethist (Elgore)

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Posted 08 January 2019 - 10:06 AM

After one of the updates a while back my brother was no longer able to play the game thru the client. Recently he started playing thru steam. Because the client account and the steam account both have the same email address linked to them he can't get premium or activate codes. Is there a way he can remove the email from his client account since he can no longer play on it? 



#2 Talestra (Elgore)

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Posted 08 January 2019 - 10:26 AM

Is your brother able to log in to the website with his client account? If yes, he may change the email in My Account at the main page of the website, and then use his current email for the steam account.



#3 Amethist (Elgore)

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Posted 08 January 2019 - 10:30 AM

Yes he is. I'll let him know and thank you.






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