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Merging servers: transfer completed


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#1 Inclosaria

Inclosaria

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Posted 01 December 2020 - 01:09 PM

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Dear friends!  
 
The process of merging the international server has been successfully completed, all accounts are available for playing. All your characters you can find in the game world «Logrus». Your us.royalquest.com account is locked and no longer available for the game
 
To play on the international server you need: 
  1. Sign up / sign in to the portal 1cgames.net .
  2. Link your account (in case you did not do it before), use your us.royalquest.com account to link.   
  3. Download and install the application 1C Games.  
  4. Install the new version of the game Royal Quest. 
  5. Start the game through the application 1C Games. 
 
To make it easier for you to play and find a group for a dungeon on the international server, we have collected for you some important shortcuts from the chat: 
  • Spoiler
We also advise you to study the F.A.Q. presented below. 
 
F.A.Q. 
  • Spoiler
 
If you have any questions, you can contact the technical support or our community manager on the official Discord server
 
We wish you exciting adventures together with your new friends! 

  • Talestra (Elgore) and Dalmaska (Elgore) like this

#2 Inclosaria

Inclosaria

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Posted 03 December 2020 - 08:14 AM

If you can't see your characters, you need to follow a few simple steps:
 
1. Check your account link on the portal 1cgames.net.
2. If you see «Your Royal Quest account is not linked» — press «Link Account».
3. Log in to Application 1C under your 1cgames.net account.
4. Start the game through the application 1C Games. 
5. In the character selection window click on the server selection and choose «Logrus» (Логрус in the list of servers)(even if it shows 0 characters).

6. If you are sure that you did everything right, but it didn't help, then contact technical support team.


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